HydraSOS

HydraSOS (Storage-On-Site), built on the VisioLogix Hydra web technology eco-system, represents a web based evidence management solution that removes the budgetary unknowns and limitations of a typical cloud based system by keeping the data storage on site and the web application in the cloud. A typical cloud solution stores the web application, database and files in the cloud and data are subject to additional costs related to storage and access to the files.

HydraSOS solves the unknown cost equation by storing files on premise, eliminating the erratic operating costs associated with file access and storage requirements in the cloud. The storage on site solution provides a more responsive user experience and managed cost projections that can be easily calculated and budgeted. There are no more unknowns or hidden items. HydraSOS is a best of both worlds hybrid solution focused on performance and cost control, while delivering a comprehensive evidence management system that is easy to use, easy to manage and feature rich.

HydraSOS Servers

Hydra Storage-On-Site (SOS) provides a secure gateway between the VisioLogix Evidence Management web software and customer on premise storage. The VisioLogix award winning support team makes it easy and cost effective to integrate the hardware and software into a Ready-To-Use (RTU) server solution. A typical setup can be completed in about thirty minutes and there are several deployment models available to fit your requirements and budget.

The setup delivers a comprehensive system allowing the customer to deploy body worn cameras, assign users, supervisors and district attorneys, providing access to Hydra from anywhere with an internet connection.

Turnkey Server

Hydra-SOS comes prepackaged and delivered turnkey with the latest operating system and security software installed and configured letting you deploy Hydra-SOS with very limited IT knowledge. The Hydra-SOS system is designed to be deployed with minimal effort, minimal knowledge and without the need to burden the IT department.

Easy to use

The Hydra-SOS turnkey server uses a variety of underlying technologies that are designed to work in unison and integrated for ease of installation and ease of use but most importantly ease of management.

Security

Only VisioLogix delivers turnkey industry standard servers with significantly enhanced security features fully integrated into Hydra-SOS adding additional layers of security that ensure peace of mind for the full life-cycle of the server. Only port 443, which is the HTTPS port (secure version of HTTP), is needed to connect to the internet giving Hydra-SOS another layer of protection between the internet and your data.

Advanced Management Portal

The Hydra Administration portal gives you full control of the system and provides key statistical information about storage, usage and user activity at a glance using the administration dashboard. Full access to every configuration, setting and facet of operation, reports and history of Hydra-SOS is available in the Admin portal.

Complete Solution

Hydra-SOS is an innovative comprehensive Evidence Management solution that is full featured and designed for maximum ease of use, performance, management and security backed by an award winning support program. Coupled with affordable deployment and operational costs Hydra-SOS does not leave you guessing what the budget is going to look like. Your data is yours and is on site eliminating the variable cost of access when you need to retrieve files.

Hydra-SOS encompasses so much it is hard to list all the key features and functions that are available. VisioLogix is always enhancing and adding new features, improving existing ones and leveraging customer feedback to advance the capabilities of Hydra.

Some of the many key features and advantages of HydraSOS servers are:

• Low upfront cost
• Simple and easy deployment
• Expandable storage
• Multiple server models to fit any agency sizes
• Fully automated intelligent Retention¹ Service eliminating manual file maintenance
• No internal download delays due to slow internet
• No software maintenance contract
• Reliable and timely support

¹VisioLogix File Routing Engine technology (FRE) (Patent Pending)

Supported Models	HSOS-WS10 (HSOS-WD10)M	HSOS-AIO Image shown with optional external storage unit	HSOS-RM Customer must add data drives
Product features	1. Small and Compact 2. ~250GB OS Boot Drive 3. Standard One 10TB Drive4 4. Up to 50TB RAW Storage1 5. HSOS-WS10 - Windows® Server 2016 6. HSOS-WD10 - Windows® 10 Pro2 7. HydraSOS Fully Configured 8. Connect anywhere3	1. For Agency with less than 8 Officers 2. ~250GB OS Boot Drive 3. Standard One 10TB Drive4 4. Up to 8 cameras can upload/dock 5. Windows® 10 Pro Installed2 6. HydraSOS Fully Configured 7. Connect anywhere3 8. Optional External unit for backup purposes	1. For Agency with less than 8 Officers 2. ~250GB OS Boot Drive 3. Add up to 12 Drives 4. 10TB, 12TB, 14TB Capacity Drives 5. Up to 168TB of RAW storage 6. HydraSOS Fully Configured 7. Connect anywhere3 8. Optional External unit for backup purposes
Processor	Intel Pentium G4560	Intel i3-6100U	Intel i3-6100U
Memory	8GB ECC RAM	8GB ECC RAM	16GB ECC RAM
RAID Controller	HW RAID (optional)	Optional (External Storage Unit Only)	Included
OS Boot Drive	256GB SSD	256GB SSD	256GB SSD
Data Drive	10TB (14TB drives available)	10TB (14TB drives available)	10TB, 12TB, 14TB drives available
RAID Capacity	RAID optional RAID 0 - 50TB (no redundancy) RAID 1 - 10TB using 10TB drives RAID 5 - 30TB using 10TB drives	RAID optional (support via External storage) RAID 0 - 50TB (no redundancy) RAID 1 - 10TB using 10TB drives RAID 5 - 30TB using 10TB drives	RAID 0 - 168TB (no redundancy) RAID 10 - 60TB using 10TB drives RAID 5 - 90TB using 10TB drives
Drive Cage	4 LFF	1 LFF	12 LFF
Data Drive Capacity	1 Included 3 More Available	1 Included	Up to 12
External DAS Storage	Optional	Optional	Optional
Network	Single 1GbE	Single 1GbE	Single 1GbE, Dual 10GbE
Expansion Slots	PCIe 2.0/3.0 4x Connectors	N/A	PCIe 2.0/3.0 16x, 8x, 4x Connections
Redundant/Hot swap Drives	Swappable	No	Yes
Form Factor	MicroTower	Docking Station	Rack Mount
Hardware Encryption	Available	Available	Available
Operating System (OS)	(HSOS-WS10) Windows® Server 2016 (HSOS-WD10) Windows® 10 Pro2	Windows® 10 Pro2	Windows® Server 2016
Easy OS Recovery	Yes, OS back up to Data drive	Yes, OS back up to Data drive	Yes, OS back up to Data drive
HydraSOS	Installed and Configured	Installed and Configured	Installed and Configured
SSL Certificate Included	Yes	Yes	Yes
Ports	2-USB3, 2-USB2	2-USB3, 2-USB2	2-USB3, 2-USB2
Video Ports	VGA	VGA	VGA
Power Supply	200W	200W	800W
Redundant Power Supply	No	No	Yes
Multi-Language Support	Arabic, English, English UK, Brazil (Portuguese), Chinese (Simplified & Traditional), French, German, Italian, Russian, Spanish, Ukrainian, Welsh	Arabic, English, English UK, Brazil (Portuguese), Chinese (Simplified & Traditional), French, German, Italian, Russian, Spanish, Ukrainian, Welsh	Arabic, English, English UK, Brazil (Portuguese), Chinese (Simplified & Traditional), French, German, Italian, Russian, Spanish, Ukrainian, Welsh
Working temperature	10° to 35° C	10° to 35° C	10° to 35° C
Working humidity	10%-80%	10%-80%	10%-80%
Dimensions (HxWxD)	9.2x9.1x9.7" (23.3x23x24.5 cm)	14.2x10.2x4.7 in (36x26x12 cm)	25x19x3.5" (65.0x48.2x8.8 cm)
Weight	Est. 21.6 lbs (9.8 kg)	Est. 10.0 lbs (4.55 kg)	Est. 40.1 lbs (15.0 kg)
Hardware Warranty (NBD 8x5)	1 Year (Extended Available)	1 Year (Extended Available)	1 Year (Extended Available)
Backup for Data Drive	Optional	Optional	Optional
Windows CAL4	1 - Client Access License Included	N/A	N/A
1Estimated size - RAID configuration will reduce the size. 2Windows® 10 is LIMITED to 10 concurrent connections. 3Must allow firewall Port 443 to unit.4Recommend adding second drive or external unit for redundancy.

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^*The information contained herein is subject to change without notice and is provided “as is” without warranty of any kind. The warranties for VisioLogix products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. VisioLogix shall not be liable for pricing, technical and editorial errors or omissions contained herein.

Forever Grateful

We appreciate our valued customers for their feedback and comments as it is used to improve our product and services. We are forever grateful for their reviews, good or bad, and will be posting them here.

“In June of 2017, I began the process of evaluating new body worn cameras for my agency after encountering customer service issues with the company we previously used. It is at this time that I began to speak with Jay Shah at Visiologix concerning their new body worn cameras and C3 Sentinel client software. My department conducted testing of their product for several months, and ultimately we chose Visiologix to become our new body worn camera provider. After receiving our new equipment, Jay assisted me in getting all of it set up even though he had to go out of the country on personal business. Jay is someone that I have contacted at all hours of the day and night, and he has been very responsive to the needs of my agency. I have also worked with Hanh Dang in the installation of our new docking station, and he was instrumental in getting that equipment tied into our C3 Sentinel program with no issues to date. We have been using Visiologix’s body worn cameras for several months with only minor issues that have come up. The issues that we have had have been rectified in a timely manner with minimal downtown for our equipment.”

Lt. Patrick N. Fortenberry – Greer Police Department

“I just want to express my gratitude for assisting us in our transition from our old body cam system to Visiologix. The Visiologix products are easy to operate, efficient, and provide quality video/audio. The customer service you provided during the switch was outstanding; and remains so since our switch. Thank you again for you continued help.”

Captain Brent McCain, Paragoud Police Department

“I would like to take this opportunity to express how please we are with the HD Protech (VisioLogix) IT Support Staff. During the last three years we have been with them, Jay & Hanh have been simply amazing. They are polite, professional & precise at all times. Even during Hurricane Harvey Jay remained dedicated to handling our complaints and accommodated our concerns from his residence, which I believe he was trapped in for at least week. As for the C3 Sentinel Software, it couldn’t be more user friendly and easy to navigate even for the most technologically challenged individuals like myself. Keep up the good work!”

Captain Kevin S. Nastasi, Greenwich Township Police Department

“In our industry, quality is paramount. Whether speaking to equipment or customer service, the professionals at Visiologix have far exceeded our expectations in every way. Their technical service team is second to none and continue to provide expedient customer service and comprehensive solutions for our every need; be it software or hardware. We are very pleased with their commitment to excellence and look forward to a successful partnership in the coming years with Visiologix.”

Lt. Travis Engler – Criminal Investigations Division, Jackson County Sheriff’s Office

“The VisioLogix camera is ideal for our department application. The audio and video quality is great! The camera covers more area then cameras we’ve had in the past and the audio is nice and clear. The night vision option was another reason we purchased these cameras. The software is user friendly, easy to use and automatically purges accidental recording and recordings that have no relevance that saves on storage space where we know that storing video evidence is an issue.

I must say the tech support is the best I’ve ever had to deal with. Jay is always there when I need him and he periodically checks up on my department to make sure everything is running good with our cameras. Now days this does not happen with vendors.”

Sergeant Brad McNeill – Parke County Sheriff’s Office

“We have tried other camera systems in the past but the Visiologix CITE M1G3 camera is a cut well above the rest. The video and audio on recordings are crystal clear. The ease of use, tremendous battery life, GPS function and night vision are the best we’ve dealt with. They’re built tough but are easy to use. Downloading and managing files is a snap. When used with the C3 Sentinel management system we’ve got a well-functioning body worn camera system that not only meets but exceeds all requirements for our department. The other selling point was the outstanding support and customer service. They’re always prompt and courteous. I highly recommend this system for any agency looking for cutting-edge quality and ease of use by its officers.”

David Smith, Marshal – Red River Marshal’s Office

“I am glad to say that I am completely satisfied with the body worn video cameras we have recently purchased from VisioLogix. The cameras are incredibly easy to use and have great video & audio quality. They are affordable, even on a small budget and the customer service is top notch.”

Justin N. Collom – Chief of Police, Tuckerman Police Department